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AJ

Alex Johnson

Field Sales Rep

Analytics

Performance tracking and insights

Avg Score

79

Sessions

24

Improvement

+7

Streak

7d

Score Trend — Last 8 Sessions

72
S1
75
S2
74
S3
78
S4
76
S5
80
S6
79
S7
82
S8

Preparation & Strategy

Weight: 15%

82
↑ +4 vs prev
Expert

Discovery & Questioning

Weight: 25%

75
↑ +5 vs prev
Proficient

Value Articulation

Weight: 20%

78
↑ +6 vs prev
Proficient

Objection Handling

Weight: 20%

71
↑ +6 vs prev
Proficient

Relationship & Climate

Weight: 10%

88
↑ +3 vs prev
Expert

Commitment & Follow-Up

Weight: 10%

65
↑ +3 vs prev
Developing
BehaviorYour FrequencyBenchmarkGap
Open-Ended Questions 72% 80% -8%
Fair Balance Compliance 61% 90% -29%
Labeling / Acknowledgment 83% 75% +8%
Specific Commitment Ask 88% 70% +18%
Follow-Up Plan Stated 45% 65% -20%
Implication Questions 52% 60% -8%

Pattern Detected: Fair Balance Gap

You're omitting safety information after 39% of efficacy claims. This is the single highest-impact improvement available. Always immediately follow an efficacy statement with a relevant safety note.

Strength: Strong Closing Technique

Your commitment asks are specific and time-bound 88% of the time — well above the 70% benchmark. This is a genuine competitive advantage in converting HCP intentions to trials.

Opportunity: Discovery Depth

You're using situation questions well but underusing implication questions. Ask "How does that affect your patients?" to deepen buy-in before presenting the value proposition.